5.0
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Staff
Value for money
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I brought my son and friends to SkyZone for the very first time on his 11th birthday Nov. 3rd.

Things were ok until some young men showed up and kicked my son and friends out of one of the play areas. They went to the employees that were standing around playing like they were there as regular customers and were told to go play elsewhere. Of course, after the 2nd time it happened my kids gave up. I was not made aware of this until we were on our way home.

I am VERY disappointed that this is tolerated at SkyZone and by older people who clearly should know better than to bully some kids.

I have tried to contact that SkyZone with no success. I am more than disappointed in the ethic of these employees and the fact that this is being allowed.

Product or Service Mentioned: Skyzone Customer Care.

Reason of review: Not a safe place for kids, employees don't care.

Monetary Loss: $80.

Preferred solution: Full refund.

I didn't like: Manner of employees, Kids were bullied and complained, Area was filthy and needed maintenance.

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