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Went to Sky Zone on a regular open jump so I can jump and spend time with my kids unlike Toddler Time where parents are not allowed to jump. Was told that my kids have to jump on one side and I could jump on a different side of a quart because adults have to be...
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1.1
#1286147
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I visited the Sky Zone in Suwanee Ga with four of my grandchildren, ages nine to thirteen, on June 14,2018. The very young staff working that night were too busy flirting with each other to pay attention to kids on the trampolines.A teenage girl watching???the...
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1.0
I didn't like
  • Ignorance of the staff
  • Manner of employees
#1281143
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Skyzone - Poor customer service

I purchased 2 90min jumps on 6/10/18 then I saw special sign that wasnt in plain site offering $39 monthly special never was it offered by cashier I asked to pay the difference and purchase the special manager Daniel came from the back and said no asked if he could make a1time exception was told no asked for corporate number manager said he didn't know it I won't be revisiting this location
#1276916
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My child was punched in the face with a closed fist by the Managers kid and then was aggressively approached by the manager. The kid was allowed to play behind the purchase counter And taught my son. I allowed my son to travel with his friend for a birthday party so I...
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2.5
#1266300
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Scheduled a Glow Night party at the White Plains/Waldorf location. Went in and booked a 20 person party although I requested a 35 person party. I was told someone would call me to increase the capacity. I had to call several times to get them to increase the party...
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1.6
White Plains, Maryland
I didn't like
  • Kicked us out
  • Manner of employees
  • Customer service
#1260847
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Up until today, my boys have been regulars at Skyzone in Pittston, Pennsylvania. We attend parties there often, and my 2 sons have had multiple birthday parties there, themselves. Today, while attending a preschool friend’s birthday party, my 5 year old was injured by...
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1.0
#1254417
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Skyzone - Never going back

Was verbally assaulted by the manager Ed Kearns he should be fired. Not a family place when the manager gets in your face in front of children. He would not have been so aggressive if my husband was there.
1.0
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#1254210
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Skyzone - Sky zone has big ***

Sky zone has big ***
#1242695
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Skyzone - Sky zone has big ***

Sky zone has big ***
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1242694
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Skyzone is a fun place but the district manager at the Springdale, OH location is very rude, disrespectful and offensive. She needs to be reported and retrained in customer service and how to manage employees in a respectful manner. This place has such a high turn over...
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2.6
Springdale, Ohio
#1241288
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