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This mis lead people by thinking its a corporation when indeed its a franchise with mumbers on line they never answer. The IVRU states press"0" then nothing. This is someone's cell # not a corporate office. Plus they dont follow the child labor laws for the teens...
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1.1
#922092
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I went to SkyZone in South Plainfield N.J 07080, on Friday August 12th for Glow Night fron 9 till 11pm. I expirienced very rude service by a young lady name on tag Kali. First thing she did not acknowledge me when I came to purchase from the concession stand, she took...
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3.5
#899714
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I read all of these reviews and feel bad that I was once a skyzone monitor that was forced to scold and separate families. I completely understand the rage felt by parents. I felt absolutely terrible every time I had to yell at a child or a parent. I had to, or else my...
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Anonymous
Anonymous

I also worked at a Sky Zone in Indiana with the worst franchise owners I have ever encountered. They constantly fired people over the smallest things then complained that they...

#874298
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Skyzone Customer Care Review

Skyzone
#898819
I took my two kids to the Sky zone in centerville,ohio,unaware about policies ,waivers etc,was rudely pointed to the kiosk without instructions ,the young lady behind the register was hardly a lady,very unprofessional very rude,did not smile ,greet us or make eye contact,we ended up leaving..what kind of business are you running!?!
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Skyzone Manager Review

Skyzone
#895915
1.0
Details
Rude nasty manager told me i wasn't allowed to supervise my 2 year old on the trampoline then told me to wait out of view of my child and explained if i dont like it i could leave! Do your self a favor DONT GO!
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Staff

Short Review on July 14, 2016

Skyzone
#882406
1.2
Details
Very unhappy kids today. I paid for 90 minutes and in that 90 minutes my kids never got to play dodge ball. That's is one of the reasons we come.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Skyzone Gift Card Review

Skyzone
#794308
Had a gift card that i couldnt use all because i didnt purchase at the Rochester ny location. Even though they didnt mind us waiting in line for about 45 minutes. Bottom line my kids couldn't jump. Very unprofessional and ill never purchase it again
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I've been going to the SkyZone in Pinebrook since it has opened. I was lucky enough to meet an employee by the name of Amina. During my first visit she saw I was anxious. She asked if I was okay and I told her my son had Autism. She assured me he would be fine and...
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5.0
I liked
  • Amina
  • Staff - amina
I didn't like
  • No seating by trampolines
  • No places to sit by trampolines
#873659
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Ignorant!!! Most important word in this complaint/review. I have been yelled at, ignorned, told who I have to right to be angry at and who I do not. I have been told that I'm not allowed to have the information necessary in order to contact the general manager. I...
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1.0
I didn't like
  • Manner and intelligence of employees
#850805
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We were there are a guest for a birthday party and when we got there, they went over the rules of only one person per trampoline and the other stuff. when they told me that, i explained to them that my son has special needs and needed help and i would need to be there...
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Anonymous
Anonymous

While as a Skyzone employee myself it's sad to hear about your experience. I work at one on Long Island and not only do we let you hold their hands (albeit usually the helper ...

1.4
#822865
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So I decided to take my daughters to skyzone after much deliberation I agreed to go as well as jump with them. for a short while we were having a great time jumping together and laughing until one of the referees told me I had to jump on the other side of the jump area...
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#819307
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Just got out came out of the sky zone in Waukesha WI. I just want to say I'm very upset the way that things are set up. First of all there is no age requirement on anything in their facility but yet the little ones my 2 year old can only jump on this and only go in the...
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Pewaukee, Wisconsin
#812971
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Went to sky zone's website to buy tickets for my kids. The web site specifically states that there are no refunds for any reason. The web site does not specify what ages are allowed to jump. So I bought two tickets for my older children and waited to buy a third ticket...
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1.0
#761744
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We celebrated my grandson's 3rd birthday at Sky Zone and it was awful. First of all we didn't have our own court, then they decided to move my grandson's age group to another court. The worker in the second court was yelling at 3 year olds to stay in their own square...
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Anonymous
Anonymous

The above is all correct however my mother left out some details. At the facility December 27th I was informed that there was no manager on duty to speak with about how the st...

#759669
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